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–Nine years. That's how long we have to change the world.Year 2020 marked the start of the Decade of Action, a critical period during which we need to attain solutions to the most serious challenges of the world...

Customers are expecting more from their shopping experiences these days. One of the expectations is being treated the same way across all channels and platforms a business is using to interact with the customer...

Working in a restaurant or a café means navigating in a fast-paced environment. Greeting new customers and taking their orders to the kitchen while other customers are waiting at their table for the possibility to pay...

While we're living through the "age of information" and have access to more data points than ever before, retail has a data problem. With current POS systems and retail software, having individual customer data is ...

When we think about customer service in retail, many companies think about friendly and helpful floor salespeople and the pleasant interaction with customers during their shopping experience...